Privacy policy

Safahat al-Ilm will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). Any information that you provide us with through our website is stored securely and in compliance with all applicable data protection and consumer legislation.

When you shop on our website, we may ask you to provide personal information such as your name, email address, billing address, delivery address, telephone number, and product selections. Please note that we do not collect or store payment details; all transactions are processed securely through our chosen payment gateway (Stripe)

We confirm that any personal information you provide to us (or which is available on public registers) and any user information from which we can identify you, will be handled responsibly and used only for the following purposes:

To process and fulfill your orders.
For statistical purposes, to improve our website and the services we provide.
To administer our website and ensure smooth operation.

By providing your information, you agree that we may contact you for the above purposes by telephone, email, or in writing. You confirm that such contact does not constitute a breach of your rights under data protection or privacy regulations.

We will never release your personal information to any company outside of Safahat al-Ilm for mailing or marketing purposes.

However, please note that if we are required by law, police, or other regulatory authorities investigating suspected illegal activities, we are entitled to provide your personal information where legally obliged to do so.

Our website uses cookies to keep track of your shopping session, personalize your experience, and enable you to retrieve your shopping cart at any time. You can disable cookies in your browser, but this may affect the functionality of the website.

If you have any questions about this Privacy Policy or how your information is used, please contact us at [email protected]